Hi @Ashish Sabne, Changing your Jira Cloud site URL is definitely possible, and Atlassian has a straightforward process for it. Here’s what you need to know:
Prerequisites
- You must be an Organization Admin in Atlassian Admin.
- Your site must be on Standard, Premium, or Enterprise (Free plans can’t change URLs).
- The new subdomain (edmo) must be unique and available.
- You’ve already verified the new domain (goedmo.com) — that’s perfect for user management, but note that domain verification is separate from the site URL change.
Steps to Change the Site URL
- Go to admin.atlassian.com.
- Select your organization.
- Navigate to Products → Product URLs.
- Click Update URL next to your current site.
- Enter the new subdomain (edmo) and confirm.
- Review the warning about third-party apps and click Update.
Time to apply: Usually just a few minutes. During this time, users may experience a brief interruption.
What Happens After the Change
- Automatic Redirect: The old URL (connect.atlassian.net) will redirect to the new one.
- No reuse of old URL: Once changed, the old subdomain cannot be reused.
- Impact on Apps: Some third-party apps or integrations may need reconfiguration if they store the old URL.
- Email Notifications: Links in old notifications will redirect to the new URL.
Downtime & Impact
- Minimal downtime (a few minutes).
- Users may need to refresh their sessions.
- Update API tokens, webhooks, and any external systems referencing the old URL.
Helpful Atlassian Docs:
*be sure to check all integrations to minimize any impact
Hope this helps!
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