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I want to delete my Atlassian account

abc
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April 23, 2026

I want to delete my Atlassian account

1 answer

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Chris Hampshire
Contributor
April 23, 2026

Hi @abc 

To delete your Atlassian account, please follow the steps here.

Delete your Atlassian account | Atlassian Support

Note you'll have a 14 day cooling off period.

Specific steps below

Delete your account

To delete an account:

  1. Access your Account settings at id.atlassian.com/manage-profile.

  2. Select Account preferences.

  3. Navigate to the Delete your account section and select Delete account.

  4. Before you delete the account, carefully read what happens to the deleted account.

  5. Select Delete account and confirm you want to delete it in the confirmation dialog that appears.

Thank you

abc
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 23, 2026
  • User is last billing admin of a transaction account that has one or more active entitlements.
  • User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.
  • User is last billing admin of a transaction account that has one or more open invoice requests

 

This message appears and I want to delete the account

Chris Hampshire
Contributor
April 23, 2026

Thank you. This suggests that you have an open subscription

Do you have any other active users on your account or are you the sole owner and person in this account?

If someone else is on the account, you'll need to transfer the billing role to another user, or cancel the subscription

Otherwise contact Atlassian Support and Choose the option Billing

Hope this helps

Atlassian Support

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