I want to add "Severity" field for jira ticket

[Danyang Sun]

Hi team,

I want to add "Severity" field to my board, so I can choose the severity when I create a ticket.

I already noticed there are several field all related to "Severity", but I don't know the difference.

[Hari Krishna]

Hi @Danyang Sun ,

Those “Severity” fields you see are custom fields.
They just share the same name, but the field type is different for each one — for example Single select, Multi select, Cascading select, etc.

That’s why they look similar. You only need to choose one Severity field with the field type that fits your use case like single select or whatever types that are available and use that on your create screen.

[Danyang Sun]

Hi @Hari Krishna ,

Thanks for your answer. I want to know how can I add the “Severity” fields for choosing when I create ticket?

I can't choose these fields for now.

[Hari Krishna]

@Danyang Sun , 

You already have the Severity custom field, but it is not added to the Create screen, which is why you can’t select it when creating a ticket.

To add the Severity field when creating an issue:

Go to Jira settings → Issues

Select Screens

Open the Create Screen used by your project and issue type

Click Configure

Click Add field and select Severity

Save the changes

After this, the Severity field will appear on the Create Issue screen, and you’ll be able to choose a value.

If you don’t have Jira Admin permissions, ask your Jira administrator to add the field for you.