I want to Update "Department Name" and Job description in user profile automatically.

[Venkata]

I have a changes in my Jira cloud.
1) I have a 300 users in my Jir cloud, I need to update "Department Name" and "EMP ID"(DLT230) for all the existing users and new users automatically in user profiles.
2)If I get the Department name , need to list out all the employees based on department name in JQL.

[Darryl Lee]

1) The Jira REST API does allow for setting user properties that are only visible/usable (in Automation, for example) in Jira. Here's an example on Server:

• Set User Property with API 

And some information on doing it with Automation:

• How to use a custom user property as a smart value? 

However, if you want to update the properties that appear in the User Directory (pictured below), that's a different API that uses different keys: https://developer.atlassian.com/cloud/admin/user-provisioning/rest/api-group-users/

(I think those are categorized as "legacy User properties")

2) Unfortunately JQL does not have access to either of these types of user properties. There are a feature requests related to this:

• JRACLOUD-73346 - JQL Search Atlassian account User Profile Attributes
• JRACLOUD-30228 - Enhance JQL to include User Properties 

[Darryl Lee]

My mistake. Legacy User properties are those that can be managed in the User details screen, as described here:

Update roles and properties for Jira users