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I've set the correct time zone but the filter subscription shows different time zone?

Yuvarajan June 17, 2019

I've set the time zone as GMT+5:30 but the filter subscription shows my time zone as GMT+6:30 I tried multiple time by changing the profile time zone still it's not helping me

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2019

Hi Yuvarajan,

Welcome to Atlassian Community!
There was a bug related to timezone and filter subscription, it was resolved for Jira Cloud. I tested here changing the system timezone to a different one from the profile timezone and it shows correctly:

Screenshot 2019-06-25_11-36-03.png

Are you the only user facing this issue?

Can you please check if your timezone is correct on your Atlassian account?
- https://id.atlassian.com/manage-profile/account-preferences
It shouldn't affect the filter subscription, but we can try.

Regards,
Angélica

Yuvarajan July 4, 2019

Can you please check if your timezone is correct on your Atlassian account?

Yes it is with correct time zone. And also in the manage profile my time zone is kept correctly but still it is showing different time zone in filter Subscription

Untitled.png

Are you the only user facing this issue?

I don't know about others but I'm facing this

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 5, 2019

Another thing that may cause this issue is the system timezone, can you ask your administrator to go to Jira settings > System and confirm what timezone is set?
Then confirm if it's the same timezone that is showing on the filter subscription.

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