I use Jira Cloud I need to allow users to only have access to one project

[Omar Tar]

I use Jira Cloud I need to allow users to only have access to one project - I have created a new permission scheme, a new group and only allowed this new group access to all options in the permission scheme

The issue I have is that I can lock all others from seeing this project but cant lock users in this project from seeing other projects and I think it has something to do with the fact that when I add the users to the system and add the jira app the user automatically gets the Jira-users group --- when I remove this the user loses acccess to the platform

how do I solve for allow a group of users to only have access to one project 

[Hari Krishna]

Hi @Omar Tar,

Here’s how to fix it step by step:

1. Create a new group
Example: restricted-project-users

2. Give product access to that group
- Go to Settings > User management > Product access
- Under Jira Software, remove jira-software-users
- Add your new group restricted-project-users
Now only members of this group will get Jira Software access.

3. Create a new Permission Scheme
- Add only your restricted-project-users group to Browse Projects, Edit Issue, etc.
- Remove all other groups (especially jira-software-users).

4. Apply this scheme to your specific project
Go to Project settings > Permissions > Actions > Use a different scheme > select your custom one

5. Remove global groups from other projects
For all other projects, make sure jira-software-users (or similar global groups) are not part of Browse Projects.

Result:
Users in restricted-project-users can log in and see only that one project.
They will not have access to any other projects.