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I tried to contact with jira support from last 1hr but i did not receive any response from them

Atlassian suddenly deactivate my Jira and confluence accounts with informing to me raised the support ticket for help but for last 1hr I did not receive any response from Jira support.

2 answers

1 vote
Dirk Ronsmans
Community Champion
June 19, 2023

Hey @Fabzen Technologies Private Limited ,

Unfortunately Atlassian support does require some wait time. Support is given depending on your plan and the availability of the support engineers.

More details can be found here: https://www.atlassian.com/enterprise/support-services

At this time you'll have to wait for an engineer to pick up your ticket.

If the application is that critical to you I'd suggest to look in to more urgent support options for the future. 

0 votes

i need the support of attlassian it's really urgent 

if someone have any idea please help me 

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