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I receive error when doing a test connection to smtp mail service in JIRA

Simantini Deb
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April 23, 2015

I get the following error when trying to do a test connection for smtp mail:

SocketTimeoutException: connect timed out

please let me know what has to be done to resolve this?

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1 vote
Nic Brough -Adaptavist-
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April 23, 2015

It can't reach the smtp mail server - check your network has the right routes allowed and your connection settings.

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