I not able to open my JIRA account

[Shalabh Gupta]

Hi,

I am trying to open my JIRA account but everytime I get this error, could anyone please help what should I do?

[Trudy Claspill]

Hello @Shalabh Gupta 

Welcome to the Atlassian community.

Are you an administrator for the product? If you are not, have you reported this problem to you administrators?

Are you using a free subscription or a paid subscription?

When was the last time you successfully accessed the product?

Are any other users able to access the product?

[Melbrin NGOUILOU]

Hello! Could you try clearing your cache and deleting your cookies, then try again?