Hi @GITA
Welcome to the community,
Import the CSV file to Jira
- Select Settings (cog icon) > System
- Navigate to External system import under the "Import and export" heading
- Select Switch to the old experience
- Select CSV
- Select "Choose File" and navigate to the file via your machine's file explorer
- Once uploaded, select Next
- Select the destination project where you want the issues to be imported from the CSV file
- Unless you made custom changes to any additional date and time fields or email address fields, leave formatting as default
- Map the CSV fields with the corresponding Jira fields as below:
- Issue id → Issue id
- Issue key → Issue Key
- issue type → Issue Type
- parent → Parent
- status → Status
- summary → Summary
- You can also reference below sample screenshot

- Select Next
- Verify status values map to your desired statuses in Jira
- For example, that the "To Do" status maps to the relevant status in your desired project
- Select Begin import
During CSV import, you can also include any other custom fields you wish in the CSV file and import them along with the correct parent-child mapping.
Demonstration of post-import results
If we imported our example issues as listed above, the end result would look like the below screenshot.

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