Every time I close out an issue/task, I have to set the Status to Completed, and also set the Resolution to Fixed. If I don't do both of these, the issue/task still shows up on my dashboard as Open. Is there a way to streamline this, so I can just do one? Thanks.
If you're ALWAYS going to mark it Fixed you can do that with a post function in the transition to completed.
Thanks. Did this and it appears to have worked:
Go to particular work flow in edit mood
Select the transition you are having issue <just one click on it>
Then you should be able to see the Options section display on the right hand side with five option names
Click on the last one which is 'post Functions'
Then click on the "Add post function" button on the right corner
On the next page select the last radio button option which is <Update Issue Field>
Click Add button after select above radio button
Then on the next page select relevant names from two drop menus, ex: from first menu, select Resolution, from second menu, select fixed.
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