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I'm stuck on "Lets get started. Give your site a name". Anyone know how to fix this?

Eric Tjandra
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October 26, 2021

I am trying to create a new site name/domain (first time I'm trying to use Jira Software, I have not tried any other Atlassian products before). After inputting a name which has not been taken yet, I clicked continue but am stuck with the button grayed out saying "Working on it..." and "Loading...". I've tried it on my phone and my computer now and am receiving the same issue for both. How do I fix this? I have waited over 30 mins and am still on this page.

JiraIssue.PNG

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Jack Brickey
Community Champion
October 26, 2021

I am not seeing any reported incidents at status.atlassian.com so you should be able to create a new site. If this continues let me know and I can see if someone at Atlassian can assist. Just for grins , can you try another browser?

Eric Tjandra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 28, 2021

It works now, thanks!

0 votes
Kristi Short
I'm New Here
I'm New Here
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December 7, 2021

I'm having the same issue and have tried Chrome and Safari. 

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