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I'm not receiving verification emails from Atlassian

rerodriguez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 13, 2019

Hi

i'm not receiving the confirmation Email to activate a new Jira + Confluence account.

I tried many times and never get the email.

 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 15, 2019

Hi Ramon and welcome to Atlassian Community!

I checked that the email was bounced due to the error:

550: 550 5.5.0 Requested action not taken: mailbox unavailable. [CO1NAM05FT030.eop-nam05.prod.protection.outlook.com]

I removed this bounce and now you can try to subscribe to Jira and Confluence again.
Also, due to security reasons, I edited your question and removed your email.

Please, try again and if you face any issue, let us know.

Regards,
Angélica

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