I'm not able to Change the workflow for a certain project. Can anyone help?

[Sankalp Menon]

Hi there,

I'm trying to add a new/exisitng workflow to one of the projects in my Jira Cloud, but the "Add Workflow" button on the Project Settings >> Workflows Page is deactivated (greyed out). I'm not able to edit it. I'm able to Switch Scheme, but not able to update the workflow. Any suggestions on how to make it work?

I'm the Jira Administrator and also the owner of the project. 

[Jack Brickey]

I suspect the reason, for this is that while you are a project administrator, you are unable to edit an existing shared workflow. The reason, for this is that by allowing you to make those changes to the shared workflow, it would result in changing the workflow for all other projects that are using this workflow. To work through this, you can make a copy of the existing workflow and create a new scheme and then switch schemes. In this way you will have a project specific, workflow and scheme. The other option is to talk to your Org admin and discuss the desired change To see if it would make sense to add to the existing workflow. Unlikely but that is possible.

[Sankalp Menon]

Okay, the funny thing is I was able to change it for approximately 14 projects. And suddenly started facing this issue when I tried for the 15th Project. 

I'm now able to add the workflow to a scheme from the global Workflow Schemes page.

[Jack Brickey]

It could be a temporary regression but also note that as a project admin you can edit workflows if they are not shared. Is it possible that the other projects had non-shared workflows?