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I have a user whose role is "Product Owner" in the Service desk. -Still getting emails.

Nikkita Javier
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May 24, 2019

I have a user whose role is "Product Owner" in the Service desk, Whom i have set " the ability to browse projects" but  Still getting emails. Just like the admistrators of the Service desk, While I only want him to be able view whats happening in the service desk. 

How can I do this? I have tried assigning him diffrent roles but the emails would not stop.

 

1 answer

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Jack Brickey
Community Champion
May 24, 2019

by emails I assume you mean the person is getting notifications by email which you do not want. You need to go to project > project settings > notifications and ensure that the person does not belong in any role that currently gets notifications.

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