I have a problem with the JIRA Software license

Hi
I have a problem with the JIRA Software license
At https://jira.winmed.pl/plugins/servlet/applications/versions-licenses I have a paid license.
I have the same key on my JIRA and it shows that it is inactive (trial) and will expire in 4 days

What am I doing wrong?

2 answers

0 votes

If any problem with license I suggest first check this documentation

If there is any specific problem please share what exactly you are trying to do.

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"An unexpected error occurred. Refer to the logs for more information."

where to look for logs?

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Where-ever Jira's home directory (data directory) is, has a directory called "logs". The first one to read is atlassian-jira.log

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0 votes

Winmed,

Have you entered the license key and updated the license?

Victor

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