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Please reach out to the marketplace vendor, they can assist you on this.
It might be a configuration issue a their end, regarding your instance.
Thanks for the feedback. Every app says the same when trying to install any app
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Then contact Atlassian Support and have them check your instance.
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Have you tried the QMetry Test Management Jira App (QTM4J)? Let me know if you have any issues with that.
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