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I can't verify the existence of a parent Epic with Automation

Boris Plays
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November 3, 2020

I am using Automation in a next-gen project to send alerts to reporters when they create an issue without adding labels. However, I don't want to send this alert if the issue they created is part of an Epic (because they often use the quick "Add child" feature so they don't get the proper creation form.

I can't achieve this result, the alerts (a comment and an email) are sent anyway, wether there's an Epic or not.

Here is my rule:

Capture d’écran 2020-11-03 à 15.54.07.png

As you can see I even tried to use Epic Name and Parent conditions to make it work.

I read that Automation doesn't work peerfectly fine with next-gen projects because the links between Epics and child issues is different in these kind of projects. Is it still the case and may it be related?

Thank you for your help

PS: this rule should not apply to Epics, that's why I added the "Issue type does not equal Epic" condition, it's normal.

1 answer

1 vote
John Funk
Community Champion
November 3, 2020

Hi Boris,

Yes, there is definitely an issue with Automation For Jira not currently being able to handle Epics right now. You would need to find another way to make that link. 

All of your conditions apply to the issue being created. So there's no real check to see of the issue has an epic or not.

Try using a Condition with JQL and use parent is empty

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