I can't sign in Figma from Jira

[Yuliana Samoilenko]

I want to see a preview or be able to open a Figma link attached to a task in Jira, but I cannot sign in

In Figma I can sign in my account, no problem

[Jack Brickey · Accepted solution]

I might suggest submitting a support request with Figma support. TBH, I have never seen discussions on this addon in the community so unsure how responsive folks will be but who knows.

[Yuliana Samoilenko]

Thanks!
I'll try to contact the Figma support

[mark.k]

I searched for this issue, and then kind of accidentally solved this.

- Paste a link into comments
- It asks you to connect your Figma account
- You get an Atlassian Authentication permission screen, Click Allow Access
- Prototype window now works again

[Jeremy Martin]

This did not fix the problem for me