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I can't set the email SMTP, the error is SocketTimeoutException: connect timed out

I can't set the email SMTP, the error is SocketTimeoutException: connect timed out

I can't set the email SMTP, the error is SocketTimeoutException: connect timed out

1 answer

1 vote

That means Jira can't reach your mail server. Check that

Your host name is correct
Your network resolves the host name (try nslookup <host>)
Your network allows the Jira server to reach the mail server (try tracert <host>)
There is a mail server there (try telnet <host> <smtp port>)

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