Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I can't log in to jira

Daisuke Ueno
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 22, 2020

Due to the fact that we use Google's group email for our user IDs.
Since Google login is not possible, open the browser's secret window and click "Login Can't you do it? to add a recovery link to the
I was accessing it from

After integrating with your Atlassian account, you can log in to your Atlassian account and get the recovery link to
When I try to publish it, it takes me to the Google login screen, please tell me how to recover it.

Translated with www.DeepL.com/Translator (free version)

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2020

Hello Daisuke,

Welcome to Atlassian Community!

Just to make sure we are on the same page, I would like to confirm if you are facing issues when trying to login.

I'm asking because you didn't mention any error, so I would like to know more details.

Also, I saw that your domain was claimed and it was probably with GSuite, that's why you are redirected to login with Google.

If you prefer, you can add your reply in Japanese and add screenshots of the error you are facing.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events