I can't get Workfront for Jira to connect

[Wayne.Reynolds]

I’ve followed all the steps in the set up guide but I keep getting the following message:

Could not automatically create the relevant ticket in Jira because the Jira project or issue type specified in the integration's configuration is missing. 

Yet, when I look in Jira I do have the Jira project AND the issue type specified (see attached).

Has anyone seen this issue before who could help me get these applications connected? 

Thank you!

[Benjamin]

@Wayne.Reynolds - The configuration seems ok. You may want to contact the vendor directly to get this issue resolve. 

Below is the link to the support contact info:

https://marketplace.atlassian.com/apps/1218653/workfront-for-jira?hosting=cloud&tab=support