I can't filter my epic child tickets (cause of prblm : project plan)

[Theo JEAN JEAN]

Hello,
I have a filter in which I want to filter specific Epics.
My Epics all start with the prefix vUP and they are in my project named UPD_NEXT.

However, when I create a filter and search by Epic Link or Epic Name my Epics don't appear.
Is there a missing parameter in my Epics?

I'll be happy to give you more details.
Thanks in advance for your help.

Ultra premium direct.

[Theo JEAN JEAN · Accepted solution]

Hello,
Excuse me for my delayed response.
Thanks for your response Marc !

My problem is larger. I would like to define a rule in a filter that will add every new tickets of certains Epics that I have in my filter. Do you know a solution please ?

Thanks in advance @Marc - Devoteam .

Theo

[Marc - Devoteam]

HI @Theo JEAN JEAN 

You could use the function parentEpic. This will filter the Epic and all it's child issues.

You can specify mutliple epics in the query

Example:

parentEpic in (dkp-10)

parentEpic in (dkp-10,dkp-11,dkp-17)

[Theo JEAN JEAN]

I can't display the child tickets. @Marc - Devoteam 
I tried on an Epic who has 3 child tickets.
I try this : 

[Marc - Devoteam]

Hi @Theo JEAN JEAN 

This works on my instance. I can't reproduce your results if issues are children of epic in the same project.

If I run the exact same query related to issues in my instance, I see all Epic and children.

[Theo JEAN JEAN]

Hi @Marc - Devoteam ,
As you I don't understand what this behavior is.
For me, the problem could arise from a bad parameter in the project or in the Epics. I tested it on others projects on the same atlassian and I've the same result : only the epic name, not the child tickets.

Do you have any idea ?

[Marc - Devoteam]

Hi @Theo JEAN JEAN 

This is strange.

The only thing that might be the issue is, are you using Team Managed or Company Managed projects.

This function only works in Company managed projects.

See documentation here

[Theo JEAN JEAN]

You found it. We're in Team Managed, not company managed. Maybe it'll be better for our company to switch to a company managed. I'll talk about it.

Thanks for your time Marc, your help is really appreciated !

[Marc - Devoteam]

HI @Theo JEAN JEAN 

Welcome to the community.

You could use a simple JQL like:

project = UPD_NEXT and issue type = Epic