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I can't access my board due to error 500

Addy_Nguyen
I'm New Here
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May 12, 2020

Hi there,

My board is inaccessible.

Error type: 500 - Internal server error

Log reference: af9ac358-12a4-4f26-be81-41569fa17cb7

I noticed that I did not have an active workflow.

Please help.

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2020

Hello Addy,

Welcome to Atlassian Community!

Thank you for the details.

I can see that your site has other users, so I would like to know if everyone is facing this issue when accessing the board.

Is this happening on any board or only a specific one?

Are you able to access other information on the project, like backlog, reports, project settings?

Regards,
Angélica

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