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I can connect to Jira using Azure ADF's Jira Connector, but I can't pull/preview table data?

david gue
May 1, 2025

Hi,

I can connect to Jira via ADF's Jira Connector, but I can't pull any data - I get an error:

"Error code # 9602

[Microsoft][JIRA] (62) API Connection Failed. Forbidden Request. HTTP Response code: 401".

However, when creating the Source dataset, I can list the Jira tables, and when creating the Copy activity, I can import a table schema.

Thank you. Dave.

1 answer

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Mercy
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December 10, 2025

The `401 Forbidden` from the ADF Jira connector indicates that authentication succeeded for metadata discovery but failed for actual REST API data calls. Jira Cloud restricts basic authentication and requires either an API token or OAuth 2.0 credentials for integrations. When ADF lists tables, it uses schema metadata endpoints that often respond differently to credentials, but when it tries to query data (for example `/rest/api/3/search`), Jira Cloud enforces full permission checks.

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