I am unable to integrate Jira and its TestMo PlugIn

[Steven Murdoch]

Something went wrong on our end

If this keeps happening, share this information with your admin, who should contact support.

Hash 1HYXP43
Trace bbbe7b0fc8674007a57423cc5af4b0ba

Reload page

[Viswanathan Ramachandran]

hi @Steven Murdoch 

1. Is this Jira Cloud or Jira Data Center?
2. What Jira version are you running?
3. What Testmo version are you using?
4. Does the error appear immediately after clicking Connect to Jira, or later in the integration process?
5. Are there any related entries in atlassian-jira.log (for Data Center) or the browser’s Developer Tools (Console/Network)?
6. If you’re using Jira Cloud, is the integration based on OAuth 2.0, an API token, or a Personal Access Token?

[Steven Murdoch]

hello

[Steven Murdoch]

Im using Jira cloud 

[Steven Murdoch]

Version 1001.0.0 

Im going to Admin then Integrations via Testmo, perhaps the Jira Cloud address was incorrect? 

The error shows immediately

5 Not sure

6 Not using a PAT 

[Steven Murdoch]