I am unable to get jira instance for my issue

[Mallika Nandikotkur]

Hi,

I have joined Atlassian Jira Software with Standard Plan.

I have created a project called QTIM and created an issue under that. I have created API Token as well.

I am trying to get jira instance of my issue with below python code.

jira_options = {
'server': jira_url,
'auth': (jira_email, jira_api_token)
}

try:
jira_client = JIRA(options=jira_options)
print(jira_client.user) # Example API call using the client
print("Getting issue")
# Get all projects viewable by anonymous users.
projects = jira_client.projects()
print(projects)

issue = jira_client.issue(issue_key)
print("success")
except Exception as err:
print("Error:", err)

 Here I am getting projectss as empty and unable to get issue instance later.

can anyone help please

regards

Mallika 

[Kishan Sharma · Accepted solution]

Hi @Mallika Nandikotkur 
Are you trying to get issue details via python ?

You can try below python code - Ensure to replace your-domain.atlassian.net in the url parameter with your cloud site and {issueIdOrKey} with the ID or key of the issue.

import requests
from requests.auth import HTTPBasicAuth
import json

url = "https://your-domain.atlassian.net/rest/api/2/issue/{issueIdOrKey}"

auth = HTTPBasicAuth("email@example.com", "<api_token>")

headers = {
"Accept": "application/json"
}

response = requests.request(
"GET",
url,
headers=headers,
auth=auth
)

print(json.dumps(json.loads(response.text), sort_keys=True, indent=4, separators=(",", ": ")))

[Mallika Nandikotkur]

Hi Kishan Sharma,

Thank you so much for quick response. THis works.

regards

Mallika

[Kishan Sharma]

Glad to help, Mallika :)