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I am unable to create a new project request

Maithili_Acharya
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June 9, 2020

I am unable to add any new project on JIra. I keep getting a msg- 

This page isn’t working

t***********m.atlassian.net redirected you too many times.

 

ERR_TOO_MANY_REDIRECTS

I have cleared all the cookies but its still the same msg. Any advice? 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2020

Hello Maithili,

Thank you for reaching out to Atlassian Community!

Just to make sure that we are on the same page, I would like to confirm if the issue is happening when you try to create a ticket or a project. I'm asking because you mentioned "Request" on the title but not on the description.

Checking the details of the site, I can see that you are not part of the group jira-software-users that, usually, it's the group that gives permission to access Jira, so the first thing that it's important to check is your permission on the Jira site. Please, talk to your administrator to confirm if you have permission to create tickets or projects.

If you or they have any question about the permissions, please let us know.

Regards,
Angélica

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