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I am unable to access JIRA

Sirisha.Pindi
I'm New Here
I'm New Here
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September 1, 2020

I am  unable to access JIRA. When I hit the URL, I am getting the ho,e page and when I going to projects tab it is giving below message.

"Something's went wrong.Our team has been notified.If still issue persists, please contact Atlassian Administrator"

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2020

Hello @Sirisha.Pindi,

Welcome to Atlassian Community!

Checking your account on our tools, I see that the email (the one you are using here in community) is not associated with any Jira site. 

Can you go to id.atlassian.com to login and then go back to the Jira site to check if you will be automatically logged in?

If not, please talk to the administrator of the Jira site for them to check your permissions. 

Regards,
Angélica

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