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I am the Admin of the Spaces , But not able to Access Spaces . Urgent!!!

I am the Admin of the Spaces , But not able to Access Spaces . Urgent!!!

I am getting this error while using the Spaces , It was working fine couple of Days Back . I am the Admin for the Spaces and myself created thhis spaces . Can you help resolving this urgent.

Screenshot 2026-08-14 112501.png

2 answers

0 votes

Hi @CHETAN KAPRE

Welcome to the Atlassian Community!

First, verify that your account still has Jira Product Discovery product access under Atlassian Administration. Being a space admin/member doesn't by itself resolve a missing product-access entitlement.

Please ask Site Admins to check your Product Permissions.

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The space in the first screenshot is a team managed Software space, not a JPD space

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Hi @Rebekka Heilmann _viadee_

Thanks for the note to my previous reply. I misinterpreted the Jira Product Discovery product shown in the header as the space type.

In that case, ask your site admin to confirm that your account still has access to the Jira product.

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Like • CHETAN KAPRE likes this

0 votes

Please note that this is a public Community forum and you've just posted two information that are helpful to any attacker: Your Email and site name.

Please redact these infos from your question.

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Thanks , Done that

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Like • Rebekka Heilmann _viadee_ likes this

if you are

are logged in with the correct email
sure that you have an active Jira license
sure that you are Admin of the space
AND that the Admin role gives you actual Admin permissions and permission to browse work (which it should in team managed spaces)

I wouldn't know whereelse to look to be honest.

I'd suggest opening a request with support.atlassian.com as they can access your site and investigate further.

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I am the Admin of the Spaces , But not able to Access Spaces . Urgent!!!

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