I am not able to login Guide wire cloud jira

[Mahendra Gorrepati]

Hi Team,

I am not able to login to guide wire Jira. Below screen shots for your reference. please do the needful to resolve my login issue.

URL : https://um-jira-cloud.atlassian.net/jira/your-work

[Trudy Claspill · Accepted solution]

Hello @Mahendra Gorrepati 

Welcome to the Atlassian Community.

We are a community of users of our own Jira instances. We don't have access to that instance.

You are going to need to contact the Administrators of that Jira instance. If you don't know who those people are, try contacting the person who told you to access the specified Jira instance, or the person that told you your access to that instance had been granted.

[Prachi Bolar · Accepted solution]

Hello,

Welcome to community :) 

Additionally to what Trudy mentioned, incase you are unable to proceed further, request you to reach out to the support here https://support.atlassian.com/contact/ to see what is wrong with your account and fix this

Thank You,

Prachi