I am new to JIRA. Can someone let me know how to start learning and where to begin?

[Swapnil B_ Dhavate]

I am new to JIRA. Can someone let me know how to start learning and where to begin?

[Trudy Claspill · Accepted solution]

Hello @Swapnil B_ Dhavate 

Welcome to the Atlassian community.

At the top of the Community pages you should see a link for Learning.

https://community.atlassian.com/learning

That will take you to a center for free, on-demand training. You can find courses for various Atlassian products including Jira and Confluence. 

Click on the On-demand Learning option and select Learning Paths.

You'll find a link there to training related to getting started with Jira.

[Swapnil B_ Dhavate]

Thank you so much.

[Joe Pitt]

Welcome. This is a problem very common to new users

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Deleting issues destroys historical data. Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

 The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.

[Trudy Claspill]

@Joe Pitt 

This response regarding the perils of deleting issues is not relevant to the original question which was asking for tips on where to start in learning about Jira as a new user.

Perhaps you meant to add this response to a different question.