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I I have not made payment for the paid item, please refund the amount and disable my payment functio

FFTResource
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November 21, 2024

 

I have just added my payment card information, and have no intention of purchasing any of your software features. However, your system has automatically paid, and the amount in my card has been deducted. Please understand that I have no intention of purchasing those features, and refund me.

1 answer

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Brant Schroeder
Community Champion
March 11, 2025

@FFTResource welcome to the Atlassian community

If you have not received help on this you will need to contact billing support https://www.atlassian.com/company/contact Thery will be able to help you with this issue.

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