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Hyperlink in issue created by api client

Manuel Ruiz
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May 29, 2023

I am creating an issue on my Jira Cloud server with a slack bot that uses a Version 3 Jira api client. A hyperlink is part of the issue summary (e.g. [link|url]). The problem is that it does not show as a hyperlink when the issue is viewed online. Curiously, when the Jira slack app notifies me of the issue creation, the hyperlink appears correctly in the app notification.

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Trudy Claspill
Community Champion
May 29, 2023

If you type a URL into the Summary field directly in the UI do you see it rendering as a hyperlink? I don't see that happening in my cloud system.

I think the Summary field is just a plain text rendering field.

Manuel Ruiz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2023

I think you are correct. Thanks!

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