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How to use a Scoped API key for user query

Wood_ Jeremy September 19, 2025

I am working on following the below guide to map users jira accounts to an asset.

Mapping Azure AD (Entra ID) Users with Jira Users and Jira Groups - Web Site - Confluence

 

One of the first steps is to use a Get web request to Jira API to lookup the users Jira account ID. If i create an API key with no scope this works great. But when i try it with a API key with the scope read:jira-user i get no results on the web request.

 

I'm an org admin so creating an API key with all of my rights is a little worrisome. I would much rather create one with just read access. 

 

Am i using the wrong scope or any ideas what i might be doing wrong here? 

 

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