How to update bug form

[Natalie Cotela]

Hi there - I have set for the only fields to show to users on the Create form, but I was on with a user yesterday and noticed they are seeing more fields than they should. How do I update it so they only see what need them to?

What I see (what I want the users to only see)

What my users see 

[Trudy Claspill]

Hello @Natalie Cotela 

What type of Space does this concern? Click the ... button next to the Space name in the navigation panel on the left and tell us what the last two lines in the pop up say. That will be something like "Software Space Company-managed".

What steps did you go through to set the fields that you want to show in the Create dialog for this type of work item in this Space?

[Natalie Cotela]

Company Managed spaces.

I clicked Configure Fields via the Create Button

[Trudy Claspill]

Thank you for that additional information.

That option configures the Create dialog for only you. Each user has that option to configure the Create dialog for themselves.

If there is a need to control the fields that are displayed in the Create dialog for all users for a particular work item type in a particular Space, then for a Company Managed project that will entail

1. creating a Screen with just those fields,
2. creating (or modifying) the Screen Scheme that is used for that work item type to use your new screen for the Create operation and a separate screen with all the fields for your Edit/View operation,
3. modifying the Work Type Screen Scheme associated with the Space to associate your new/modified Screen Scheme to the specified work item type.

Are you familiar with managing screens, screen schemes, and work type screen schemes?