How to switch a workflow with Cancelled status to Done status with resolution CANCELLED

[Kavitha Chandrasekaran]

Hi

I am switching a workflow which has statuses like CANCELLED, NOT REQUIRED etc to a simpler workflow with statuses TO DO, IN-PROGRESS and Done with a Resolution field. 

In the new workflow, I have set up transition screen and all works fine when creating/updating issues manually.

But when switching the working flow, I am mapping the Cancelled, Duplicate and Not required status to DONE status. But how do I set the resolution as below. The resolutions for these statuses are being set to DONE. 

 How do I get the below result? Anyone able to help? 

Thank you. 

Old workflow STATUS	New workflow STATUS	New workflow RESOLUTION
CANCELLED	DONE	CANCELLED
DUPLICATE	DONE	DUPLICATE
DONE	DONE	DONE
NOT REQUIRED	DONE	NOT REQUIRED

[Marc - Devoteam]

Hi @Kavitha Chandrasekaran 

On the transition to Done, remove the post function that sets the Resolution to done. 

Create a screen that has the field resolution on it and set this screen on the transition to Done in the workflow.