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How to set up notification if we have 3 Jira platforms using Exalate

AllenH
Contributor
October 15, 2020

Hi Guys, 
Right now, we are using Exalate to sync up 3 different Jira platforms across 2 countries. Just like to seed out advise that if a parent project sync up to only one receiver project, the ticket is updated by coworkers in receiver project. 
How does the notification logic apply here?

Does both side of projects will receive such notification? 
Because Jira itself will only notify coworkers in its domain, not the other company's. 

Just like to know when you have multiple projects across companies, how to make them be notified at the same time?

Thank you in advance as always!

1 answer

0 votes
Tom Lister
Community Champion
October 15, 2020

Hi @AllenH 

From my usage of Exalate I've not seen a way to trigger notifications in another system.

Notifications are sent according to the schemes in each system. So when an update is received from Exalate, an event such as Issue Updated event is processed

Tom

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