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How to set system field to load blank without selecting given options by default

Roshini Kulaweera
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July 6, 2022

Please explain how to set system field to load blank without selecting given options by default 

Issue Type is system field and we have given following options 

Bug

QA Bug 

UAT Bug 

Production Bug

we want to load the field in bug create template without auto loading 'bug' as default, we want it to be appear blank and user will select the option from available option. 

1 answer

1 accepted

1 vote
Answer accepted
Sebastian Krzewiński
Community Champion
July 7, 2022

Hi @Roshini Kulaweera 

 

As I know there is no way to set blank issue type field. Maybe there is a change to achieve that with add-on but I don't know anyone.

 

Regards,

Seba

Nic Brough -Adaptavist-
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July 7, 2022

You could blank it out in the create screen with a Behaviour from the Scriptrunner app (Yes, I know, a blatant advert for one of my own companies apps, but I am not aware of any other apps that could do it)

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Roshini Kulaweera
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I'm New Here
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July 13, 2022

thank you, I will try

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