How to set an issue done at the same time when creating it?

[Deleted user]

Created a new issue type/workflow for certain incoming emails/issues to be closed as soon as it's moved to that issue type.   The current workflow looks like this:

 

Everything is working how it should, however, when it gets moved to the new issue type (which are for non-jira requests), it automatically closes (which is good), but the Resolution status doesn't change to 'Done' & stays 'Unresolved'.  

This is how the post function(s) look.  I believe I have it correct, but still not working the way I'd like to wi/ the Resolution status also changing to 'Done'.

[Walter Buggenhout]

Hi @[deleted] and welcome to the Community,

I think it may help if you move the post function that sets your resolution below the Create the issue originally post function.

As it is now, you are trying to set the resolution for an issue that does not exist yet.

[Deleted user]

I moved it down like this & unfortunately seeing the same thing.  'Resolution status' is not chaning.

[Nic Brough -Adaptavist-]

Please don't say "resolution status" - it does not exist and the phrase is unhelpful as it could be being used to mean resolution OR status.

For this issue type, try placing the resolution field on the "create" screen.

[Joe Pitt]

you're setting the resolution before the issue is created. create the issue before setting the resolution.