Hello,
A project concentrates +15,000 tickets over 13 rolling months.
All of these tickets must be subject to specific processing (change of fields, statuses, etc.) to be able to regularize them correctly.
The 2 current options I use:
- Processing via BULK TOOL (per maximum of 100 tickets)
- Processing via automatons (I launch 12 automatons at night every hour in batches of 100 tickets over several days)
I need to optimize my processing times by setting a batch on 1 single machine that is triggered every hour in batches of 100 tickets.
I can't find any similar request in the community.
My goal is:
1. to set a cron for triggering every hour,
2. Be able to integrate a JQL filter that triggers in batches of 100 tickets.
Do you have any idea?
Do you see another way?
Thanks for your help,
Regards