How to send notification to Slack based on ticket status?

[John Leone]

How to integrate JIRA with Slack so that when a status is changed on a ticket to "approval needed," across multiple projects, it sends a notification to a specific Slack channel?

[Knut Arne]

Hi,

I am not familiar with the Slack integration itself, but I see there are delivered some integration features between Jira and Slack. See here for more details: https://get.slack.help/hc/en-us/articles/218475657-JIRA-for-Slack
Here you can customize which statuses that should trigger the post.

Alternatively you can have Jira to send a webhook to Slack when the ticket is transitioned to your status.
Create the webhook in Jira, add it to post-function on your transition.

Managing webhooks in Jira: https://confluence.atlassian.com/adminjiracloud/managing-webhooks-776636231.html
Webhook for Jira custom event: https://confluence.atlassian.com/jirakb/how-to-use-a-webhook-with-a-custom-event-779160676.html

Incomming webhook in slack: https://api.slack.com/incoming-webhooks

Hope this helps.