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How to revert wrongly applied workflow?

Abhinay Padhye
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July 31, 2019

One of my admin wrongly applied workflow existing bugs, stories, epics and published new mappings. Is there any way to revert them back?

1 answer

0 votes
Jack Brickey
Community Champion
July 31, 2019

Well hopefully the admin made a copy. if not then take away his/her admin permissions. :-)

  1. If you have a copy it will appear under the "Inactive" WF list at the bottom of the workflow page (jira settings > issues > workflows). Look for it there.
  2. Add the workflow back to the project via the "Add workflow" link (project settings > workflows)
  3. Associate the workflow to the appropriate issue types
  4. Publish

If you do not have a copy look for an older version or edit the current version. Note you may have to make a copy of the active one before editing depending on what needs to change.

Abhinay Padhye
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2019

Thanks Jack for the reply. Of course, he didn't make copy so will have to remove his permissions :)

I didn't quite get what you meant by look for older version or edit the current. The problem is many of the states (QA-in-progress, dev-in-progress, etc.) got merged in single state as in-progress so looking reverting to old.

-Abhinay

Jack Brickey
Community Champion
July 31, 2019

So given you merged issues w/ multiple status into a single status then to undo this it will be manual. Jira won't remember and automatically move to the old status. you would have to go thru the issues in the single status and then change them once you move to the WF with the extra statuses. It is all doable just manual. I would proceed like this:

  1. create a filter to display all issues in this single status
  2. go thru all of these one-by-one and and add a label to those that belong say to "QA-in-progress".
  3. reconstruct your old WF or simply edit the current WF
  4. move all issues from the current single status into dev-in-progress status
  5. use bulk edit to move all issues in dev-in-progress that have the label you created to the QA-in-progress status

make sense?

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