How to remove / re-voke site access for orginizational and site admins

[Wouter van Wijk]

As a site admin U need to be able to revoke site access, change user roles of an other admin users

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We have a user with role site administrator.   

1. This user is not employed anymore, but still has access. 

2. There is no contact possible with employee 

With an other user with role administrator:  For the user we want to revoke site access, for the other admin roles 

- not possible because user role as administrator (= error / warning message)  

- not possible to change role back to basic 

- not possible to login "as user"

[Jack Brickey · Accepted solution]

For an employee that leave you simply deactivate them under Jira settings > user management

For an active user if you want to remove their admin access you remove them the associated group access. Again under Jira settings > user management > groups.