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How to remove access to https://equusoft.atlassian.net/

Isabel Avila
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June 16, 2025

Hi, 

While setting up my new Jira account, I wrongly selected this product https://equusoft.atlassian.net, and now it shows attached to my account. 

I can see it on:

https://home.atlassian.com/

https://id.atlassian.com/manage-profile/products

I don't know how to detach my account from it. For this same reason, when I login to Jira on my mobile phone, it only shows equusoft as my current site and when I select Add sites, it asks me to login again, which changes nothing.

Please help

1 answer

0 votes
Trudy Claspill
Community Champion
June 16, 2025

Hello @Isabel Avila 

Welcome to the Atlassian community.

Unfortunately it is not possible to self-remove you access to an Atlassian Cloud product. Only the Administrators of that product can remove your access to it. You will need to contact those people to ask them to remove you from their product.

If self-removal was possible, then potentially employees required to use a company Atlassian Cloud product could self remove themselves in contradiction of company policies.

It has come up many time, though, in this community as a desirable feature, as well as some method for non-admin users to identify or contact the admins for a product.

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