How to regain subscription to my Atlassian products after updating billing details?

[Akshay Aggarwal]

My access to Atlassian products has been suspended.

I have updated the billing details for my account but still the access to the products is suspended.

How can i regain access to my products?I have already raised support ticket to Atlassian Support where there is no option available to either set or edit the priority level of my issue.

Regards

[Dario B · Accepted solution]

Hello @Akshay Aggarwal ,

Opening a support ticket is the way to go for this kind of issues (billing, licensing, etc) and, indeed, I can see that your support request has already been addressed. Please follow-un in there in case of any other question or concern.

Also, I am now accepting my own answer to this question so that the thread will be marked as solved.

Have a nice weekend.

Cheers,
Dario