How to recover the files if discontinued the subscription?

[Ashish Shrestha]

The world is using MS Word, Excel and PowerPoint. Its very unlikely that Microsoft will be acquired by bigger company than itself. We will never have to worry about our files. Today, most of the companies are going into mergers and acquisitions. If bigger company acquires Atlassian, the subscription price might be increased and small or medium enterprise won't be able to afford the new price. In that case, how do we recover our entire files and logs if discontinued the subscription? How do we recover our history of JIRA without even continuing its subscription?

[JP _AC Bielefeld Leader_]

Hi,

it depends what licensing you're using.

On Cloud, if you don't subscribe to Atlassian services anymore, you can do a backup before unsubscribing or download the attachments/files from projects, issues, spaces & pages.

On Datacenter it's about the same procedure: Run backups and/or use some scirpts to download these files for further usage. You'll loose the context, though...

On Server you've got a perpetual license which allows usage as long as you like, You won't get any updates after the support period expires.

Make up your mind, what fits best for you?

You one last remark: What happens, if Microsoft increases the pricing of their Office products so that small or medium companies cannot afford this anymore? DId you think about that scenario? That is one of my fears right now...

Best

JP

[DPKJ]

This is very good point, and it has two perspective

1. Legal
   • Post GDPR user have full access to their data and have right to transfer it any time.
   • So, legally Atlassian cannot hold your data if you want to move away from it.
   • Here is a link to Atlassian GDPR compliance https://www.atlassian.com/trust/privacy/gdpr#faq-332845d5-d64f-4bc4-b849-71c8abf003f9
2. Trust
   • We need to build trust.
   • I myself feel like Microsoft will acquire Atlassian (as there business model matches each other) some day.
   • But I don't think it will harm user in anyway. Same  has happen with Github, Linked, Skype etc. we still use it same way we were using earlier.

Hopefully this help you.

[DPKJ]

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[JP _AC Bielefeld Leader_]

You discussion is not visible...

Best

JP