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How to reactivate my JIRA account

Rich Morrison
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May 29, 2025

Hi Team,

 

I received a message stating that my account has been deactivated.  How do I get my account reactivated.  It is currently within the 15 day window stated in the message.  The message stated to contact support, but when I tried to open a ticket it stated, it could not find my url - 

https://zs4lab.atlassian.net

2 answers

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Dilip
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2025

Hi @Rich Morrison 

could you please confirm if you have managed account or unmanaged account?

In case you have managed account, your org admin can activate your account again.

Regards,

Dilip Kumar

Rich Morrison
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2025

@Dilip - it is a free unmanaged account

Dilip
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2025
0 votes
Okezue David chinonso July 3, 2025

I want to be committed with my friends 

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