How to provide workaround for a task?

[Lilia]

In my epic I've got a task which doesn't have a fix. Rather, I can suggest a workaround.

How should I perform that?

I know there's issue type "Workaround" but I couldn't make my Task a Workaround.

[Hazwan Ariffin · Accepted solution]

Rather than using an issue type Workaround as it is already an issue type Task, how about having a resolution called "Not fixed but workaround available" or "Workaround available" or something like that. You would need to create this resolution. Basically, when you resolve a task, a screen would pop up with a resolution. You can mark the resolution as Workaround available or something

If there's no screen showing when resolving a task, you would need to add a resolve screen to the transition. Here's a guide to help you with that.

A good example is the Atlassian Bug portal. For example - JSWCLOUD-15222 

See that it has a workaround section in the description. A task is closed with resolution answered. You can apply the same concept for your project.

[Lilia]

Thanks for the answer. I'm using customized Jira Software and I don't have permission to edit those fields. But that would be the solution otherwise.