How to prompt user to set the Actual End

[peter.wiklund]

When the user changes task status to Done, I want to prompt the user to set the Actual End? 

[Karan Sachdev · Accepted solution]

Hey @peter.wiklund

Welcome to Atlassian Community!

You can set up a validator to check for the field and throw an error message if the 'Actual End' is not populated when moving the status to Done.

Or you can set up a transition screen where the Actual End field can be added, and the transition will fail unless the users will the value.

In particular, you can utilise the 'Field Required validator' or the 'Field has been modified validator'

Here are some articles with similar approach that should help:

Adding a field to the Issue Creation widget and making it mandatory (With this one, you just need to configure the workflow validator part).

Require Jira user to log work or time spent during transition

Hope this helps.

Thanks!

[Valerie Knapp · Accepted solution]

Hi @peter.wiklund , welcome to the Atlassian Community and thanks for your post.

You should be able to create a transition screen and then set a validator to make the Actual End date mandatory. Here is the documentation which explains how to do this - https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/ 

Let us know if you have any questions or need more help.

Cheers